The Numbers Behind 10
We make our sliding door hardware to the highest industry standards. Our 10-year warranty stands toe-to-toe with any product on the market and matches most other construction warranties. Our confidence behind our warranty comes from precision engineering and manufacturing, an everyday commitment to quality, and—perhaps most importantly—exacting testing procedures.
Teaming with LiftMaster
We teamed with LiftMaster to create a testing system that could put our hardware through the most strenuous, constant wear trials possible. This testing system is able to run multiple hardware setups simultaneously with loads of up to 400 lbs each. While the testing system operates, we examine everything about our sliding door hardware systems from performance to aesthetic. We are relentless in throwing anything that isn’t perfect, in function or appearance, back on the drawing board.
How We Measure Use
Every open-and-close cycle on the system takes about 18 seconds. That means 4,800 cycles every day. 24 hours a day. Each one of our systems from Rob Roy to Oden has been tested through 130,000 open and close cycles. Why this specific number? This is the equivalent of 10 years of heavy, commercial use. Let’s say you have a conference room that is used for 12 meetings a weekday with the door opened and closed twice during each meeting. That is 48 cycles each day, 261 work days a year, for 125,280 cycles in 10 years. Each one of our sliding hardware systems has passed that lofty mark. The result is a warranty that isn’t just a random number, isn’t a projected product life cycle, but a fact backed by extensive, rigorous testing.
We Didn’t Stop At 10
When we introduced our newest sliding door hardware system, Ragnar, we decided to push the limit. We kept the testing system in motion long after if passed the 130,000 mark. Day in and day out, the system ran the same Ragnar hardware, loaded with a 400 lb panel, back and forth. And it’s still going. Through a million open-and-close cycles and counting—the equivalent of more than 80 years of heavy commercial use—the Ragnar hardware still looks and performs as well as it did on day one.